To resolve this issue for Windows 8 or Windows Server 2012, install update rollup 2928678, or install the hotfix that is described in this article. To resolve this issue for Windows 8.1 and Windows Server 2012 R2, install the hotfix that is described in this article.
This issue occurs because WSD does not process the scanned data correctly in some cases. Then, you try to scan multiple pages of paper through the WSD scanner in one tray. Assume that you create a Web Service on Device (WSD) scan environment that has Windows 8.1-based, Windows 8-based, or Windows 7-based computers and a WSD scanner.
